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Brigitte Plattner, Career Objective: I am an experienced management consultant, with 10 years experience in the South American and 15 years experience in the German market. I use my knowledge and business connections in those markets as a consultant and educator, but also to further the economic cooperation between these. I specialize in quality management systems, assessment of quality management systems, organization of enterprises, business process management, human recourses, credit management, environmental management, integrated management, information security and risk management systems. Professional Experience 34 enterprises were successfully prepared by me for the TÜV certification with ISO 9001:2000 and ISO 9001:2008. The improvement of the business process management in all enterprise areas with appropriate business process modelling and the implementation in IT systems have helped my customers to higher profits and market share.

Dienstag, 12. Januar 2010

Evaluación de competencia y selección de los consultores del sistema de gestión de la calidad

ISO 10019: 2005 - guía para la evaluación y selección de consultores del sistema de gestión de la calidad.

ISO 10019:2005 provides guidance for the selection of quality management system consultants and the use of their services.

It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization's needs and expectations for the consultant's services will be met.
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